GreenTech Heat Solutions - Bed Bug Heat Treatment Equipment

Sales 888-699-3944

Main Office: 877-814-4578
Technical Support: 877-629-7716
iTemp Wireless Support ext. 200

Terms, Conditions & Warranty

  • Minimum Order: GreenTech Heat Solutions does not require a minimum order.
  • Shipping Charges: All orders will be shipped FedEx Ground unless otherwise requested. Charges are based on FedEx published rates and restrictions. All non-standard and over-sized packages may result in higher shipping fees as per FedEx published rates. GreenTech Heat Solutions may back-charge for fees incurred from FedEx for incorrect shipping address information. Please check your orders carefully.
  • Warranty shipping and costs associated with Equipment returned for repair under warranty are the responsibility of the customer.
“Free Shipping” Promotional Offers

The term "Free shipping” is from the point of origin of GreenTech Heat to the customer. Free shipping is one way only. Free shipping is only offered in the continental USA. Return merchandise is subject to a 15% restocking fee. The return shipping and cost is the responsibility of the customer.

  • Delivery Confirmation: All orders will require an indirect signature for delivery.
  • Pick Up Orders: 24 hours minimum advance notice is required. Please call, or e-mail your orders 2 business days prior to the date of pick up.
  • Order Processing Time: All orders of in-stock items will be shipped within 2 business days of receipt, conditions allowing. GreenTech Heat Solutions is not responsible for delays resulting from incomplete order information.
  • NOTE: If you need your order to arrive by a specific date, please provide that information in the notes area during checkout AND call our customer service staff to request a rush on processing.
  • Backorders: Items that are temporarily out of stock will be shipped as soon as the product is available.
  • Returns REQUIRE a Return Merchandise Authorization (RMA).
  • Restocking Fee: All returns are subject to a 15% restocking fee.
  • Pricing: Orders are accepted on the condition that they are billed at the current price on the day of shipment. Prices are subject to change without notice.
  • Quotes: Quotes are valid until the end of the business day noted under “Quote Expires” Pacific Standard Time.
  • Shortages / Overages / Errors: Please report shortages, overages, incorrect or defective merchandise to GreenTech Heat Solutions upon receipt of the product. GreenTech Heat Solutions will send replacement product for damaged or defective products and issue a return shipping label for the return of the damaged/defective products. Please pack return items carefully to avoid additional damage in shipping.

NOTICE: Regarding Breakage or Damaged products.

When your shipment is delivered, please follow these instructions:

Any carton that appears to be damaged or altered in any way should be opened and inspected. If damage is not detected upon delivery, your claim may not be fully honored. You must contact the shipping carrier and GreenTech Heat Solutions immediately. Goods on the invoice were received by the carrier in excellent condition, and were packed with great care by experienced packers using standard approved methods meeting the shipping carriers’ requirements. Therefore, the carrier is responsible for lost or damaged merchandise. If any merchandise is received in damaged condition, report it immediately upon receipt. Keep the breakage in the original carton and packaging for inspection by the shipping carrier. If it is not in the original carton, inspection and all claims will be denied.

FedEx Ground Transit Times Map from GreenTech Heat Solutions

heat treatment equipment shipping map

Shipping Terms

Transit times will vary based on your location. All orders will be shipped FedEx Ground unless otherwise requested. Charges are based on FedEx published rates and restrictions. All non-standard and over-sized packages may result in higher shipping fees as per FedEx published rates. GreenTech Heat Solutions may back-charge for fees incurred from FedEx for incorrect shipping address information. Please check your orders carefully.

  • Order Processing Time: All orders of in-stock items will be shipped within 2 business days of receipt, conditions allowing. GreenTech Heat Solutions is not responsible for delays resulting from incomplete order information.
  • NOTE: If you need your order to arrive by a specific date, please provide that information in the notes area during checkout AND call our customer service staff to request a rush on processing.

Returns

  • All returns REQUIRE a Return Merchandise Authorization (RMA).
  • Returns are be subject to a 15% restocking fee.
  • Refund is calculated on the equipment purchase price less shipping, handling and restocking fees.
  • Items returned are at the customer's expense.
  • Items returned are at the customer's expense.
  • These items must be in their original condition when received by GreenTech Heat Solutions in order to receive a refund of equipment purchase price.
  • Unacceptable returns will be returned to the customer at the customer's expense.
“Free Shipping” Promotional Offers
  • The term "Free shipping” is from the point of origin of GreenTech Heat to the customer.
  • Free shipping is one way only.
  • Free shipping is only offered in the continental USA.
  • Return merchandise is subject to a 15% restocking fee.
  • The return shipping and cost is the responsibility of the customer.

Warranty

GreenTech Heat limited product warranty. All products sold by GreenTech Heat are guaranteed to work as described upon delivery. If in the event you receive a new product delivered not working contact GreenTech Heat immediately 855-484-2847.

Shipping and costs associated with equipment returned for repair under warranty are the responsibility of the customer.

Warranty repair or replace is the discretion of GreenTech Heat.

  • ePro electric heaters ship new with a 1 year repair or replace warranty.
  • Titan propane heaters ship new with 1 year repair or replace warranty.
  • No other warranties applied on other products except as specifically described herein.
  • GreenTech AM4000 Fans ship new with 1 year repair or replace warranty.
Electronic Digital Devices
  • iTemp Wireless Anywhere and Express temperature systems including cellular transmitter, USB receiver and wireless temperature sensors ship new with a 90 day repair or replace warranty.
  • TeGam hand held digital temperature system ships new with a 1 year limited repair or replace warranty.
  • Hand held laser temperature sensor ships new with a 30 day repair or replace warranty.
Portable Power Station

Power Station and power station cords ship new with 1 year repair or replace warranty.

© 2017 GreenTech Heat Solutions
Ph: 1-855-484-2847

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